Frequently

asked questions

Formula & Milk Drinks

Yes, in an effort to continuously improve our products we have upgraded our classic formula tins to a premium, smooth wall finish. While we have upgraded our packaging, no changes have been made to our formulation. This packaging update does not in any way impact the quality or nutritional value of the formula inside. This new packaging will be seen in the market from May 2024.

We have also upgraded the lids on our Beta Genica-8 tins to a premium softer, matt finish lid. While we have upgraded our packaging, no changes have been made to our formulation. This packaging update does not in any way impact the quality or nutritional value of the formula inside. This update will be seen on Beta Genica-8 products from July 2024.

You can freeze our formula for up to 3 months – in powder form, not made-up.

We encourage you to transition slowly from step 1 to step 2 using our Seven-Day Transition Plan.

Day 1: For your baby’s first morning feed, offer one bottle of the new formula. For the remaining feeds for the day, offer the previous formula.

Day 2: Offer the new formula for the first two feeds of the day, then the previous formula for the remaining feeds.

Day 3: Offer the new formula for the first three feeds of the day, then the previous formula for the remaining feeds.

Days 4-7: Continue this method until your baby has fully transitioned across to the new formula, which may take around seven days.

Regular cow milk contains two main types of beta casein protein, A2 protein and A1 protein. Beta Genica-8 uses milk from cows chosen to naturally produce only the A2 protein type and no A1. This is naturally occurring and not created through genetic engineering or other technological processes.

Some people who experience issues drinking regular cow milk may experience benefits when they switch to milk containing only the A2 beta casein protein.

Bellamy’s Organic does not have samples of our formula we abide by the MAIF agreement.

At this stage Bellamy’s Organic won’t be producing a low lactose or lactose free formula. Removing or reducing lactose from our milk is yet another level of manufacturing and processing that really can’t work for organic certification. 

Classic:

Step 1: 60% whey, 40% casein
Step 2: 40% whey, 60% casein

Beta Genica-8:

Step 1: 65% whey, 35% casein
Step 2: 50% whey, 50% casein

If you are pre-preparing your formula, make up the formula and put it straight into the fridge – you need to make sure that you use refrigerated formula within 24 hours.  If your baby doesn’t drink the entire bottle, then you need to discard any unfinished feed.

Bellamy’s Organic does not have a subscription service and are not able to offer discounts on formula as we are signatories to the MAIF agreement which aims to protect breastfeeding and ensure proper use of infant formula.

The QR code is a safety measure that we have incorporated to our formula products. It allows customers to validate the authenticity of the product. It’s simple to use. You just need to open your QR code scanner in your phone (if you don’t have one already installed, you can find one in your App Store) and capture the QR code image. This will direct you to the authenticating page that will give more information of this product and confirm its authenticity. 

Yes, the cans are made from aluminium, which is almost endlessly recyclable and is one of the world's most recycled materials. So please, recycle them. Bellamy’s Organic is committed to supporting the practice of recycling and biodegradability.

Halal certified products are all our formula range. Whilst our other products no longer contain Halal certification, there are a number of products that still are “Halal Suitable”, which include most of our food range.

Food Products

Water (sterilised), the baby’s usual milk. Fruit puree, providing the baby is greater than 6 months of age.

The serving suggestion is a guide only. As every baby is different, more or less can be given provided the diet is wide and varied.

We use Ferrous Gluconate in our Baby Rice with GOS and Pumpkin Baby Rice, and Ferric Pyrophosphate in our Baby Porridge, Milk & Vanilla Baby Rice and Apple & Cinnamon Baby Porridge to fortify baby cereals with iron.

We have recently reformulated our cereal range, our cereals are still made here in Australia from imported ingredients that meet our strict organic standards and that adhere to our mission of providing your little one with a pure start to life. There isn’t a main noticeable difference. There might be a slight difference in colour, texture, or taste but this should be minimal.

Yes, you can freeze our Ready to Serve pouches for up to 2 months. Do not use the microwave to defrost the pouch. Once the product is defrosted the product needs to be served immediately in one serve. Any left-over product needs to be discarded.

All pre-packaged foods run through a retort (high heat) process for a determined time to kill any potential micro organisms. The process time (retorting) is calculated through extensive trials and is as short as possible to ensure no damage to the food. Baby food can typically be around 120 to 130 degrees for a few minutes to get total sterility. All micro-organisms are completely deactivated (not quite the same as destroyed, especially in the sweet range), there is no risk of microbial spoilage or associated food borne illness, if the seal on the pack is intact. The pouches are then sealed with samples from each batch tested to ensure the process is successful prior to releasing to the market.

The Fruit pouches can be kept unopened by the best before. Different pouches have different shelf lives, Custards are 12 months and Fruit purees are up to 15 months. We recommend consuming the product until the specified best before date which can be found on the back of the pack. 

Halal certified products are all our formula range. Whilst our other products no longer contain halal certification, there are a number of products that still are “halal suitable”, which include most of our food range.

Online Store

We offer free shipping for purchases over $150.

Once you have placed your order, it takes approximately 2 -3 business days for your order to be dispatched. Online orders are shipped via Australia post and in most cases, will be received within 2 - 8 business days.

At this time, we do not offer express shipping.

Unfortunately, we only ship domestically within Australia.

We deliver all online orders via Australia Post. If you are not at home to accept the delivery your order will be taken to your local Post Office, you will be able to collect it at your convenience.